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Namanjot Sodhi

Resume

Resume

A concise overview of my professional experience, education and qualifications.

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Namanjot Sodhi

Learning & Development • Programme Delivery • Instructional Design • Capability Development • Stakeholder Management

Ajmer, Rajasthan, India · naman.sodhi@gmail.com · linkedin.com/in/namanjot · namanjotsodhi.com

Professional Summary

Learning and Development professional with experience designing, launching and managing digital learning programmes, instructional content and cross-functional initiatives for global audiences. Proven track record of delivering end-to-end learning solutions by collaborating with subject matter experts, product teams, marketing, IT and international stakeholders across the education and technology sectors.

Experience spans instructional design, programme delivery, client success, product development, editorial leadership and learning operations. Recognised with performance-based promotions within six months at both Kidadl and ICEF for consistently taking ownership beyond defined responsibilities, improving systems and delivering high-quality outcomes.

Passionate about building learning experiences that simplify complex ideas, strengthen organisational capability and create meaningful impact through collaboration, continuous improvement and thoughtful communication.

Core Competencies

  • Learning & Development
  • Instructional Design
  • Learning Programme Management
  • Digital Learning
  • Curriculum Development
  • Assessment Design
  • Programme Delivery
  • Stakeholder Management
  • Cross-functional Collaboration
  • Learning Technologies
  • Client Success
  • Product Development
  • Learning Operations
  • Quality Assurance
  • Knowledge Management
  • Process Improvement
  • Strategic Communication
  • AI-assisted Content Development

Professional Experience

ICEF GmbH

Learning Development Manager | July 2025 – Present

  • Designed, authored and launched 5+ professional development courses (20+ hours each) by leading end-to-end instructional design, research, assessment development and content production with SMEs, marketing, IT and business stakeholders.
  • Maintain and continuously improve 15+ ICEF Academy courses through regular fact-checking, policy updates and content reviews across international education markets.
  • Support a global learner community of 24,000+ learners through engaging, accurate and accessible digital learning experiences.
  • Design assessments aligned with measurable learning outcomes.
  • Author Knowledge Hub articles and contribute marketing content beyond core responsibilities.

Client Success Manager – APAC & EMEA | Nov 2024 – Jul 2025

  • Managed onboarding, demonstrations and implementation for 5+ international client organisations across Switzerland, New Zealand, Grenada, the UK and the USA.
  • Delivered platform demonstrations to prospective organisations across Italy, Japan, Canada, Australia, the USA and additional international markets.
  • Worked closely with the Director of Digital Platforms to transform customer feedback into product roadmap improvements.
  • Guided organisations on instructional design best practice while implementing digital learning solutions.

E-learning Platform Specialist | Feb 2024 – Oct 2024

  • Contributed to the successful launch of Train Your Agents through product testing, client onboarding and cross-functional collaboration.
  • Supported organisations with learning platform implementation and digital learning best practices.
  • Co-developed learning programmes including the New Zealand Education Agent Course.
  • Promoted within six months based on performance.

Kidadl

Content Team Coordinator & Senior Editor | May 2022 – Feb 2024

  • Led recruitment, onboarding and development of 70+ writers, editors and fact-checkers across three continents.
  • Managed editorial quality across more than 20,000 published articles, reducing content errors by 75% while improving overall quality by 25%.
  • Built scalable editorial workflows that reduced operational errors by 30%.
  • Managed concurrent editorial operations across distributed international teams.
  • Trained an early large language model to consistently follow complex editorial style guides before enterprise AI adoption became widespread.
  • Collaborated with SEO, editorial and product teams to improve publishing quality.
  • Promoted within six months based on performance.

Editor & Fact-checker | Oct 2021 – May 2022

  • Reviewed and fact-checked high-volume editorial content using authoritative sources.
  • Improved clarity, consistency and editorial quality across published content.
  • Promoted within six months based on performance.

Earlier Experience

Content Writer — Content Whale

Produced over 150,000 words across education, business and technology topics.

Private Tutor

Designed personalised learning experiences for school, university and ESL learners.

Volunteer — Umeed for Animals Foundation

Support long-term community animal welfare initiatives through volunteer coordination and outreach.

Education

Master of Arts (English Language & Literature)

Indira Gandhi National Open University

Bachelor of Arts (Honours) in English

Minor in History — Sophia Girls’ College, Ajmer

Certifications

  • AI-Powered Content Creation: Train Your AI to Think Like an Instructional Designer — LinkedIn Learning
  • An Introduction to the E-waste Challenge — International Telecommunication Union (ITU)
  • Inclusive Communication — UNICEF
  • Data-driven Decision Making — PwC
  • Academic English Proficiency (IELTS Academic, Overall Band 8.5, CEFR C2) — IELTS Official
  • Salesforce: Sales and CRM Overview — Pathstream

Technology

  • Articulate Rise
  • Articulate Storyline
  • Articulate Review
  • LearnDash
  • WordPress
  • Salesforce
  • Figma
  • Canva
  • Microsoft 365
  • Google Workspace
  • Jira
  • Trello
  • Asana
  • ChatGPT
  • Claude
  • Gemini
  • Google NotebookLM
  • Perplexity
  • Lovable

Strengths

  • Instructional Writing
  • Learning Programme Design
  • Stakeholder Management
  • Cross-functional Collaboration
  • Strategic Communication
  • Research & Analysis
  • Systems Thinking
  • Process Improvement
  • Quality Assurance
  • Attention to Detail

Interests

  • Reading
  • Theatre
  • Baking
  • Crochet
  • Arts & Crafts
  • Animal Welfare
  • Sustainability